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Questions, answered.

Everything you need to know before getting started — pricing, security, AI agents, and how fast you can be live.

FAQ

Frequently asked questions

Tap a question to expand the answer.

What if I only need the basics — leave, time tracking, and employee records?
That's exactly what the Starter plan is for. At $12/employee under founding pricing (our first 25 customers lock in this rate forever), you get a complete workspace — employee profiles, leave management, time tracking, documents, and reporting. No bloat, no features you'll never use. Upgrade when you're ready.
How much does it actually cost compared to bigger platforms?
Most HR platforms charge $25–60/employee plus $50K+ in setup fees. Lenavio starts at $12/employee with zero setup cost. Sign up, import your people, and go. You can be running by the end of the day.
We have people in different countries. Does that work?
Yes. Lenavio supports multiple time zones, currencies, and location-specific leave policies. Compliance coverage spans LGPD, GDPR, and CCPA. Enterprise clients can choose where their data is physically stored.
We're only 15 people. Is this too much for us?
Not at all — we built this for teams your size. Every paid plan supports unlimited employees, so you only ever pay for the people you actually have. You get the same platform as larger companies, just scoped to what you need. No watered-down version.
What do the AI agents actually do?
Three agents come with the Professional plan. Atlas writes a weekly briefing summarizing your org's health. Sentinel checks for compliance issues every morning before you open your laptop. Pilot handles new hire onboarding — assigns documents, notifies managers, schedules check-ins. They run on their own. Your data stays private and is never used for training.
Do I need someone technical to run this?
No. If you can use Gmail, you can run Lenavio. No code, no IT support needed. Everything is point-and-click, and the AI assistant answers questions about your data in plain language. That said, we're here from day one — if you want a walkthrough, onboarding help, or just have questions, reach out and we'll get you set up personally.
How fast can I get my team on this?
Most teams are up and running in a single afternoon. Import employees via CSV, upload your onboarding documents, invite your team. Done. Guided setup sessions are available if you'd like a walkthrough.
How is our data protected?
AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and a complete audit log. Every query is tenant-isolated — one company's data can never touch another's. LGPD, GDPR, and CCPA ready. SOC 2 on the roadmap.
What happens after the trial?
Your 3-day trial includes full access to every feature in the plan you signed up for. At the end of day 3, pick a plan to keep going — Starter ($12/emp/mo founding) or Professional ($22/emp/mo founding). No card needed to start the trial; we'll prompt for billing details before day 3 ends so nothing surprises you. Cancel anytime, no questions asked.
Am I locked into a contract?
No contracts. No cancellation fees. Cancel from your settings whenever you want. You keep access through the end of your billing period, and you can export your data anytime.
Do I need AI credits to use Lenavio?
No. Every feature works from the regular interface with buttons, forms, and menus. AI credits power the command bar shortcut — type what you need in plain English and skip the clicks. Credits are included with every plan as a bonus, not a requirement.
What does "founding rate" mean?
Our first 25 customers get founding pricing locked in forever. As long as you stay subscribed, your rate never increases. After 25 companies, new customers pay standard pricing.
What are the legal agents in Enterprise?
Enterprise includes AI agents that review every termination and hiring decision against jurisdiction-specific employment law. They check for protected class concerns, state final pay rules, worker classification risks, and COBRA obligations — automatically, before you execute. Informational guidance, not legal advice.

Have another question? Reach out at hello@lenavio.com.

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